At Syria Islamic Bank, we strive to meet your needs and requirements in line with electronic banking developments, with the information security and safety being one of the bank’s top priorities, and updating the mechanisms associated with it on a regular basis in accordance with the highest international standards in this field. This is done in order to protect the privacy of your data and to ensure a secure e-banking experience, while keeping in mind your role and duties to maintain the integrity of your data during e-banking services.
Guidelines we recommend to Follow
• The need to change your password periodically, especially when suspecting that your bank accounts have been compromised.
• Do not share your user code or password with anyone else, even bank employees, to avoid any risks or fraud.
• Make sure that you do not choose a simple and easily guessable password.
• We recommend that you ensure exiting your account once you have completed the e-banking operation.
• Do not post any sensitive personal data on social media, to secure and protect your bank accounts.
• Update your personal information in our banking records, such as personal identity, mobile phone numbers, and residence address on a regular basis. Notify your bank’s contact persons if you receive an e-mail from Syria Islamic Bank or from the bank’s trademark “SGB” or any company requesting your bank account number, user code, password, electronic card numbers, or any other numbers or codes related to your bank accounts with us.
• Do not install any free software from unreliable sources, to avoid phishing or hacking, aiming at compromising your bank accounts.
• Ensure your antivirus program is up-to-date and your PC firewall is active to prevent any risks of violating or hacking into your bank accounts.
Text messaging service
Subscribing to the SMS service allows you to stay up to date on the status of your bank accounts from anywhere and at any time, via text messages. SMS shall inform you of every banking transaction on your account, whether deposits, cash withdrawals, or bank checks processing. In addition, you will receive SMS informing you of your account’s remaining balance.
Advantages
• Notification of the remaining balance in your account
• Notification of deposits
• Notification of withdrawals, whether in cash or by check
Online Banking
Syria Islamic Bank’s online banking gives you access to a wide range of electronic services. Apart from the various benefits currently offered, new advantages are continuously being developed. As soon as you register for this services, the bank grants you immediate and secure access to your bank accounts around the clock from anywhere, whether using a PC or a mobile phone.
Advantages
• Account balances inquiries
• Print accounts statements with multiple display options
• Live currency exchange rates
• Inquiries about interest rates for savings accounts
• The ability to change your e-banking password
• Send or receive messages to and from the bank
ATM Cards
A card in Syrian pounds that can be used within Syrian territories. It allows the user to carry out through our ATMs the following operations:
Advantages
• Withdrawing cash from Automated Teller Machines.
• Quick withdrawals in Syrian pounds.
• Balance inquiries.
• The possibility of withdrawing from the current account, savings account or payroll account.
• Possibility of changing PIN number through the ATM